1. Do you offer Cash on Delivery (COD)? +
Yes. We currently offer Cash on Delivery (COD) across Pakistan.
2. How long does delivery take? +
Major cities: 2–4 business days.
Other areas: 3–7 business days.
Other areas: 3–7 business days.
3. How can I place an order? +
Simply add your favorite products to the cart, proceed to checkout, fill in your details, and confirm your order.
4. Will I receive an Order ID? +
Yes. Every successful order receives a unique Order ID. Please save it for future reference and customer support.
5. How can I contact ArZaib? +
You can contact us through WhatsApp or by using the Contact Us page.
6. Can I cancel my order? +
Yes. Please contact our support team as soon as possible before your order has been dispatched.
7. Do you offer returns or exchanges? +
Yes. Please read our Return & Exchange Policy or message our helpdesk for assistance.
8. How can I track my order? +
After placing your order, our team will contact you regarding confirmation and delivery updates.
9. Are the product images real? +
Yes. We strive to display product images as accurately as possible. However, slight color variations may occur due to screen settings or lighting.
10. Is my personal information secure? +
Absolutely. Your personal information is protected and used only for processing your order and providing customer support. Please read our Privacy Policy for more details.
11. Do you deliver all over Pakistan? +
Yes. We provide nationwide delivery across Pakistan.
12. What payment methods do you accept? +
Currently, we only accept Cash on Delivery (COD).
STILL HAVE QUESTIONS?
Our Support Team is Always Ready to Help
If you couldn't find the answer you were looking for, feel free to contact us through WhatsApp or our official contact page.